Refund Policy

Refund Policy

We offer a 30-day money-back guarantee.

If you’re not completely satisfied with your purchase, you can request a refund within 30 days of receiving your order.

To be eligible for a refund:
• The item must be unused and in its original condition
• Proof of purchase is required

If your item arrives damaged or defective, please contact us immediately and we will make it right.

To start a return, email us at support@alessy.com

Refunds are processed within 5–7 business days after approval.